Effective Date: 10/08/2024
Our refund policy is designed to ensure customer satisfaction and fairness. Please read this policy carefully to understand how we handle refunds.
To be eligible for a refund, products must be returned within 7 days of receipt. Products must be unused, in their original packaging, and in the same condition as when you received them.
Certain items are not eligible for refunds, including:
To request a refund, please contact our customer service team at spencermobiles.rayon@gmail.com. We will provide you with instructions on how to return the product. Once we receive and inspect the returned item, we will process your refund to the original payment method within 10 business days.
Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.
If you have any questions about our refund policy or need assistance, please contact us:
Spencer Mobile Accessories